Quick Update
almost 9 years ago
– Wed, Apr 13, 2016 at 12:32:26 AM
Hi everyone,
The BackerKit support team has notified me that they've cleared out all of the backlog, and there is currently only a very small trickle of support requests. We're going to be closing preorders and locking down the BackerKit Friday night, so if you have any changes you'd like to make please complete them before then.
I am also working on a detailed and comprehensive production update, which will be going out soon. Thanks.
BackerKit Pledge Support Now Available
almost 9 years ago
– Tue, Mar 29, 2016 at 08:08:01 PM
Hi everyone,
BackerKit has reached out and offered to help with the unresolved BackerKit pledge management issues from this Kickstarter. They've done a great job with our first Kickstarter, so we gratefully agreed.
If you have any outstanding issues regarding your BackerKit pledge, you can reach out to their support desk below and they'll be happy to resolve it for you.
https://official-catan-collectors-series.backerkit.com/faq#contact-us
To login to your BackerKit and verify your shipping address/pledge items, you can click here: https://official-catan-collectors-series.backerkit.com/
As soon as all of the lingering support tickets are resolved, we'll shut down the BackerKit and begin production. Thank you.
BackerKit Update
almost 9 years ago
– Sat, Mar 26, 2016 at 07:58:42 PM
Hi everyone, we're still a little backed up on support tickets, so if you haven't gotten your issue resolved, fear not we'll extend the deadline until all tickets are resolved. Thanks for your patience. :-)
BackerKit Locking Down Saturday
almost 9 years ago
– Thu, Mar 24, 2016 at 07:02:27 PM
Hi everyone,
We'll be locking down the BackerKit Saturday March 26th at midnight PST, so if you have any shipping address changes or add-ons to purchase, please make sure to do so before then. You can log-in here:
https://official-catan-collectors-series.backerkit.com/
If you wanted to get in more entries on our social media contest you can do so here:
https://gleam.io/I4veB/catan-travel-kit-giveaway
If you have any friends who'd like to pre-order a Seafarers Board, Catan Bag or more card banks, you can share this link for pre-orders. Pre-orders will also be closing Saturday night.
https://the-official-settlers-of-catan-gaming-board.backerkit.com/hosted_preorders
Thanks, everyone. Production will be beginning soon. Talks with Catan have been going well, will update when I have something more substantial to report in that area.
New Catan Travel Kit Giveaway
almost 9 years ago
– Fri, Mar 11, 2016 at 09:25:16 PM
Hi everyone, we're excited to announce a new social media giveaway to help promote our pre-order campaign for the Ultimate Hex Board and Catan Bag.
One lucky winner will be shipped our production prototype Catan Bag, pre-packaged with the first production Seafarers Board off the line. This package will be shipped before we even place the order for the Catan Bags, so if you win, you'll be the first customer on the planet to own one. The rest of the pre-order fulfillment will conclude by the end of July.
https://gleam.io/I4veB/catan-travel-kit-giveaway
BackerKit Issues
If you've submitted a support request on BackerKit, apologies for the delay in response, we're still processing them. We brought on BackerKit support staff for the other Kickstarter's BackerKit, so we now have some time to sift through them all. We received hundreds of emails, so now we have to just separate out the ones for this Kickstarter and fix them. Thanks for your patience.
